2002 Mercedes-Benz C240 C320 C32AMG W203 Owners Manual

User and Operator’s Vehicle Manual for 2002 Mercedes-Benz W203 C 240 C 320 C 32AMG. Model types specification:

C 240 – 167 hp/6000 rpm (125 kW/6000 rpm) Maximum torque 177ft.lb/4500rpm acc. to SAE J 1349 (240 Nm/4500 rpm)
C 320 – 221 hp/5600 rpm (165 kW/5600 rpm) 228ft.lb/3000rpm (310 Nm/3000 rpm)
C 32 AMG – 349 hp/6100 rpm (260 kW/6100 rpm) 333ft.lb/4400rpm (450 Nm/4400 rpm)

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Contents

Introduction

Product information. 7
Operator’s manual. 8
Where to find it. 13
Reporting Safety Defects. 15

Instruments and controls

Instruments and controls. 18
Door control panel. 20
Overhead control panel. 21
Dashboard. 22
Center console. 24

Operation

Vehicle keys. 28
Start lock-out. 30
General notes on the
central locking system. 30
Central locking system. 31
Radio frequency and
infrared remote control. 31
Locking and unlocking. 33
Choosing global or selective mode on remote control. 33 Opening the trunk. 34 Opening and closing windows and sliding / pop-up roof
from outside. 35 Panic button. 36 Mechanical keys. 36 Doors. 37 Central locking switch. 39 Automatic central locking. 40 Emergency unlocking
in case of accident. 40 Trunk. 41 Trunk lid emergency release. 43 Trunk lid emergency release. 44 Trunk lid release switch. 45 Trunk lamp. 45 Antitheft alarm system. 46 Tow-away alarm. 47 Easy-entry/exit feature. 48 Front seat adjustment. 49 Removal and installation of
front seat head restraints. 55 Multicontour seat. 57 Heated seats. 58 Rear seat head restraints. 60 Seat belts and integrated
restraint system. 63 Seat belts. 63 Seat belt nonusage
warning system. 64 BabySmartTM airbag
deactivation system. 70 Supplemental Restraint
System (SRS). 71 Emergency tensioning
retractor (ETR). 72 Airbags. 73 Safety guidelines for the seat
belt, emergency tensioning retractor and airbag. 81 Infant and child
restraint systems. 83 Steering wheel adjustment
(manual). 88 Steering wheel adjustment
(electrical). 89 Rear view mirrors. 90 Instrument cluster. 98
Multifunction steering wheel, multifunction display. 102
Trip and main odometer
and sub menu. 106
Audio systems. 108
Radio. 108
CD player. 109
Cassette player. 110
Telephone. 111
Navigation system. 116
Trip computer. 117
Malfunction/warning
message memory. 119
Individual settings. 121
Setting the audio volume. 136
Coolant temperature gauge. 137
Flexible service system
(FSS). 138
Engine oil level indicator. 141
Engine oil consumption. 142
Exterior lamp switch. 143
Headlamp mode. 144
Night security illumination. 146 Locator lighting. 147 Headlamp cleaning system. 147 Combination switch. 148 Hazard warning flasher
switch. 151 Climate control. 152 Automatic climate control. 160 Front center console storage
compartment ventilation. 171 Rear passenger compartment
adjustable air outlets. 172 Operation Audio and telephone. 173 Operating safety. 173 Operating and display elements. 174 Button and soft key operation. 176 Operation. 176 Switching on and off. 176 Adjusting the volume. 177 Audio functions. 177 Bass. 177 Treble. 177 Balance. 178 Centering all audio functions. 178 Audio system
tone level selection. 179 Radio mode. 179 Selecting radio mode. 179 Selecting the band. 179 Manual tuning. 180 Seek tuning. 180 Scan tuning. 180 Weather Band. 181 Station memory. 181 Storing stations automatically
(Autostore). 181 Storing stations. 182 Retrieving a station
from memory. 182 Direct frequency input
AM and FM only. 182 Cassette mode. 182 Playing cassettes. 182 Cassette eject. 183 Track selection. 184 Track search
forwards/backwards. 184 Fast forward/reverse. 184 Scanning. 185
Scanning. 185
Dolby NR 1 noise reduction system. 185
CD mode. 186
General notes on CD mode. 186
CD changer installed. 187
Loading/emptying
the CD magazine. 187
Playing CDs. 188
Skipping tracks
forward/backward. 188
Fast forward/reverse. 189
Scanning. 189
Random play/repeat function. 189
Direct track selection. 190
Track and time display. 190
Telephone operation. 190
Switching the telephone
on and off. 190
Adjusting the volume. 191
Entering telephone number
and starting dialing process. 191
Calling up the phone book. 191
Switching between
name search and
number search. 191 Searching and selecting
phone book entries
by number. 192 Placing a call. 192 Manual repeat dialing
(redial). 193 Automatic repeat dialing
(redial). 193 Speed dialing. 193 Turbo-dialing. 194 Multi party call. 194 Accepting incoming call in
telephone mode. 194 Accepting incoming call
in tape, CD or radio mode. 194 Terminating call. 195 Muting a call. 195 Component malfunctions. 195 Power windows. 197 Sliding/pop-up roof. 200 Interior lighting. 203 Rear window sunshade. 205 Sun visors. 206 Vanity mirrors. 206 Interior. 207 Storage compartments
and armrests. 207 Glove box. 208 Cup holder. 211 Ashtrays. 213 Lighter. 215 Parcel net in
front passenger footwell. 216 Ski sack. 216 Enlarged cargo area. 221 Split folding rear seat bench. 221 Loading instructions
(vehicle with
enlarged cargo area). 223 Cellular telephone. 224 Telephone, general. 225 Garage door opener. 226

Driving

Control and operation of
radio transmitters. 232
The first 1 000 miles
(1 500 km). 233
Maintenance. 233
Tele Aid. 234
Catalytic converter. 244
Emission control. 245
Starter switch. 246
Starting and turning off
the engine. 248
Manual transmission. 249
Automatic transmission. 251
Parking brake. 260
Driving instructions. 261 Drive sensibly – Save Fuel. 261 Drinking and driving. 261 Pedals. 261 Power assistance. 262 Brakes. 262 Driving off. 263 Parking. 264 Tires. 265 Snow chains. 267 Winter driving
instructions. 268 Deep water. 270 Passenger compartment. 271 Traveling abroad. 271 Cruise control. 272 Brake assist system (BAS). 275
Antilock brake system
(ABS). 276
Electronic stability program
(ESP). 278
What you should know
at the gas station. 282
Check regularly and
before a long trip. 284

Instrument cluster display

Malfunction and indicator lamps in the instrument cluster. 286
On-board diagnostic system. 286
Check engine malfunction
indicator lamp. 286
Brake warning lamp. 288 Supplemental restraint
system (SRS) indicator lamp. 289 Fuel reserve warning. 290 ABS malfunction
indicator lamp. 291 Electronic stability program (ESP) — warning lamp. 292 Seat belt nonusage
warning lamp. 292 Malfunction and
indicator lamp in
the center console. 292 AIRBAG OFF indicator lamp. 292 Malfunction and
warning messages in the
multifunction display. 293 DISPLAY DEFECTIVE. 295 BATTERY / ALTERNATOR. 296 ANTILOCK BRAKE SYSTEM. 297 BRAKE ASSIST. 297 BRAKE PAD WEAR. 298 BRAKE FLUID. 298 PARKING BRAKE. 299 SEAT BELT SYSTEM. 299 ELEC. STABIL. PROG.
(Electronic stability program). 300 COOLANT
(coolant level). 301 COOLANT
(coolant temperature). 302 ENGINE OIL LEVEL. 303 LIGHTING SYSTEM. 304 LAMP SENSOR. 306 DOOR. 306 TRUNK OPEN. 307 HOOD. 307 TELEPHONE – FUNCTION. 308 TELE AID. 308 WASHER FLUID. 309 RESTRAINT SYSTEM. 310 KEY. 310 FUEL RESERVE. 311 UNDERVOLTAGE. 311 STEER. WHEEL ADJUST. 312

Practical hints

First aid kit. 314
Stowing things in the vehicle. 314
Fuses. 315
Hood. 318
Adding engine oil. 321
Automatic transmission
fluid level. 322
Coolant level. 322
Adding coolant. 323
Windshield and
headlamp washer system. 323
Spare wheel, vehicle tools,
storage compartment. 325
TIREFIT, vehicle tools,
storage compartment
(C 32 AMG only). 326
Vehicle jack. 327
Wheels. 328
Tire replacement. 328
Rotating wheels. 329
Spare wheel. 330 Spare wheel bolts. 330 Changing wheels. 331 TIREFIT. 337 Tire inflation pressure. 341 Battery. 342 Jump starting. 344 Towing the vehicle. 347 Transmission selector lever, manually unlocking. 350 Exterior lamps. 351 Replacing bulbs. 351 Standby bulb function. 356 Changing batteries in the
electronic main key. 357 Synchronizing
remote control. 359 Emergency engine shut-down. 359 Fuel filler flap, manual release. 360 Replacing wiper blade insert. 362 Roof rack. 363

Vehicle care

Cleaning and care
of the vehicle. 366
Power washer. 367
Tar stains. 367
Paintwork, painted body
components. 367
Engine cleaning. 368
Vehicle washing. 368
Ornamental moldings. 369
Headlamps, taillamps,
turn signal lenses. 369
Window cleaning. 369
Wiper blade. 369
Light alloy wheels. 370
Instrument cluster. 370
Steering wheel and
gear selector lever. 370
Cup holder. 370
Seat belts. 371
Headliner and
shelf below rear window. 371
Leather upholstery. 371
Hard plastic trim items. 371 Index
Plastic and rubber parts. 371 Index. 389 Technical data
Spare parts service. 374
Warranty coverage. 374
Identification labels. 375
Layout of poly-V-belt drive. 376
Technical data. 377
Fuels, coolants, lubricants etc.
capacities. 381
Engine oils. 383
Engine oil additives. 383
Air conditioner refrigerant. 383
Brake fluid. 383
Premium unleaded gasoline. 384
Fuel requirements. 384
Gasoline additives. 385
Coolants. 385
Consumer information. 387
Uniform tire quality grading. 387
* * * * *

Technical data

3 VIN, visible (lower edge of windshield)
4 Engine number
5 Emission control label
6 Information label, California version
Vacuum line routing for emission control system
When ordering spare parts, please specify vehicle identification and engine numbers.
1 Automatic belt tensioner
2 Crankshaft
3 Air conditioner compressor
4 Generator (alternator)
5 Idler pulley
6 Power steering pump
7 Coolant pump, fan
Model C 240 (203. 0611) C 320 (203. 0641) C 32 AMG(203. 0651) Engine 112 112 112
Mode of operation 4-stroke engine, 4-stroke engine, 4-stroke engine, gasoline injection gasoline injection gasoline injection
No. ofcylinders666 Bore 3. 54 in (89. 90 mm) Stroke 2. 68 in (68. 20 mm) Total piston displacement 158,5 cu. in. (2597 cm3) Compression ratio 10:1
Output acc. to SAE J 1349 167 hp/6000 rpm (125 kW/6000 rpm) Maximum torque 177ft. lb/4500rpm acc. to SAE J 1349 (240 Nm/4500 rpm)
Maximum engine speed 6200 rpm Firing order 1-4-3-6-2-5 Poly-V-belt 2390 mm
3. 54 in (89. 90 mm) 3. 54 in (89. 90 mm) 3. 30 in (84. 00 mm) 3. 30 in (84. 00 mm) 195. 2 cu. in. (3199 cm3) 195. 2 cu. in. (3199 cm3) 10:1 9. 0:1
221 hp/5600 rpm 349 hp/6100 rpm (165 kW/5600 rpm) (260 kW/6100 rpm) 228ft. lb/3000rpm 333ft. lb/4400rpm (310 Nm/3000 rpm) (450 Nm/4400 rpm)
6000 rpm 6200 rpm 1-4-3-6-2-5 1-4-3-6-2-5 2390 mm 2390 mm
1 The quoted data apply only to the standard vehicle. See an authorized Mercedes-Benz Center for the corresponding data of all special bodies and special equipment.
Model C 240 (203. 061) Rims (light alloy) 7J x 16 H2
Wheel offset: 1. 46 in (37 mm) C 320(203. 064) C 240 (Canada only) C 32 AMG (203. 065)
7J x 16 H2 (steel rims) 7J x 16 H2 Front axle: 71/2Jx17H2 Rear axle: 81/2Jx17H2
1. 46 in (37 mm) 1. 46 in (37 mm) Front axle: 1. 46 in (37 mm) Rear axle: 1. 34 in (34 mm)
All season tires:
Radial-ply tires 205/55 R16 91 H Summer tires:
Radial-ply tires –
205/55 R16 91 H 205/55 R 16 91 H –
– – Front axle: 225/45 R 17 91 Y3 Rear axle: 245/40 R 17 91 Y2, 4
Winter tires:
Radial-ply tires 205/55 R16 91 H
M+S
Spare wheel
Rim (steel rim) 7J x 16 H2 Wheel offset: 1. 46 in (37 mm)
All season tires:
Radial-ply tires 205/55 R16 91 H 205/55 R16 91 H 205/55 R 16 91 H – M+S M+S
7J x 16 H2 7J x 16 H2 – 1. 46 in (37 mm) 1. 46 in (37 mm) –
205/55 R16 91 H 205/55 R16 91 H – 2 Must not be used with snow chains. 3 Also permissible: 225/45 ZR 17 91 Y. 4 Also permissible: 245/40 ZR 17 91 Y2. Electrical system
Model
Generator (alternator) Starter motor
Battery
Spark plugs
Electrode gap
Tightening torque
C 240 (203. 061)
14 V/120 A
12V/1. 7 kW
12V/100 Ah
Bosch F 8 DPER
Beru 14 FGH 8 DPUR X 2 NGK IFR 5 D 10
0. 039 in (1. 0 mm)
15–22ft. lb(20–30Nm) C 320 (203. 064) C 32 AMG(203. 065)
14 V/120 A 14 V/120 A
12V/1. 7 kW 12V/1. 7 kW
12V/100 Ah 12V/74 Ah
Bosch F 8 DPER NGK IFR 6 D 10 Beru 14 FGH 8 DPUR X 2
NGK IFR 5 D 10
0. 039 in (1. 0 mm) 0. 039 in (1. 0 mm) 15–22ft. lb(20–30Nm) 15–22ft. lb(20–30Nm)

Weights

Roof load max. Trunk load max. 220 lb (100 kg) 220 lb (100 kg)

Fuels, coolants, lubricants etc. – capacities

Vehicle components and their respective lubricants must match. Therefore use only brands tested and recommended by us. Please refer to the Factory Approved Service Products pamphlet, or inquire at your Mercedes-Benz Center.
Engine with oil filter Automatic
transmission
Rear axle
Power steering
Front wheel hubs Brake system
Cooling system
Fuel tank
including a reserve of
Capacity
8. 5 US qt (8. 0 l)
8. 5 US qt (8. 0 l)
Fuels, coolants, lubricants etc. Recommended engine oils Automatic transmission fluid
1. 2 US qt (1. 1 l)
approx. 1. 1 US qt (1. 0 l)
approx. 2. 1 oz (60 g) each
approx. 0. 5 US qt (0. 5 l)
approx. 6. 8 US qt (6. 4 l)
C 32 AMG only: approx. 15. 3 US qt (14. 5 l) 16. 4 US gal (62. 0 l)
2. 1 US gal (8. 0 l)
Hypoid gear oil SAE 85 W 90
MB Power steering fluid
High temperature roller bearing grease MB Brake fluid (DOT 4+)
MB Anticorrosion/antifreeze
Premium unleaded gasoline: Posted Octane 91 (Avg. of 96 RON/86 MON)

Index

A
Adding engine oil. 321
Airbags. 73
ANTILOCK BRAKE SYSTEM
Malfunction and warning message. 297
Antilock brake system (ABS). 276
Antitheft alarm system. 46
Ashtrays. 213
Audio system
Button and soft key operation. 176
Cassette mode. 182
CD changer. 187
CD mode. 186
Operating and display elements. 174
Operating safety. 173
Operation. 176
Operation Audio and telephone. 173
Radio mode. 179
Telephone operation. 190
Audio systems. 108 Cassette player. 110 CD Player. 109 Radio. 108 Automatic central locking. 40 Automatic climate control. 160 Activated charcoal filter. 168 Adjustable air outlets,
rear passenger compartment. 172 Air recirculation. 167 Air volume, manual. 165 Basic setting. 164 Defrosting. 166 Display and controls. 162 Dust filter. 164 Economy mode. 169 Front center console
storage compartment ventilation. 171 Residual engine heat utilization. 169 Special settings. 165 Windows fogged up on the outside. 166 Automatic transmission. 251 Fluid level. 322 Transmission selector lever,
manually unlocking. 350
BabySmartTM airbag deactivation system. 70
Battery. 342
Block heater. 270
Brake assist system (BAS). 275
Bulbs
See Replacing bulbs. 351
C
CD changer
See CD changer installed. 187
Cellular telephone. 224
Center console. 24
Central locking switch. 39
Central locking system. 31
Automatic central locking. 40
Central locking switch. 39
Choosing global or selective mode. 33
Doors. 37
General notes. 30
Locking and unlocking with remote control. 33
Mechanical keys. 36
Obtaining replacement keys. 29
Summer opening/convenience feature. 35 Vehicle keys. 28 Check regularly and before a long trip. 284 Child seat
See Infant and child restraint systems. 83 Climate control. 152 Adjustable air outlets,
rear passenger compartment. 172 Air recirculation. 158 Basic setting. 156 Defrosting. 157 Display and controls. 154 Dust filter. 155 Economy mode. 159 Front center console
storage compartment ventilation. 171 Residual engine heat utilization. 159 Special settings. 156 Windows fogged up on the inside. 157 Windows fogged up on the outside. 157, 166 COMAND, radio and telephone. 232 Combination switch. 148 Control and operation of
radio transmitters. 232 Coolant level. 322 Coolant temperature gauge. 137 Cruise control. 272
Cup holder. 211
D
Dashboard. 22
Door control panel. 20
Door entry lamps. 204
Drive sensibly – Save Fuel. 261
E
Easy-entry/exit feature. 48
Electronic key. 29
Changing batteries. 357
Electronic main key
Synchronizing remote control. 359
Electronic stability program
(ESP). 278
Emergency call
See Tele Aid. 234
Emergency engine shut-down. 359
Emergency operation of
sliding/pop-up roof. 360
Emergency tensioning retractor
(ETR). 72 Emergency trunk lid release button. 44 Emergency unlocking in case of accident. 40 Engine oil consumption. 142 Engine oil level indicator. 141 Enlarged cargo area. 221 Express opening and closing
(power windows). 198 Exterior lamp switch. 143 Daytime running lamp mode. 145 Exterior lamps. 351 Additional turn signals
on the exterior mirror. 356 Bulbs for high and low beam. 353 Headlamp assembly. 352 High mounted stop lamp. 356 License plate lamps. 355 Parking and standing lamp. 353 Replacing bulbs. 351 Side marker lamp, front. 355 Taillamp assemblies. 354 Turn signal lamp. 353 Exterior mirror adjustment. 91 Exterior mirror,
front passenger side, parking position. 92
First aid kit. 314
Flat tire
See Changing wheels. 331
Flexible service system
(FSS). 138
Front airbags. 73
Front center console
storage compartment ventilation. 171
Front seat adjustment. 49
Fuel filler flap, manual release. 360
Fuel reserve warning. 290
Fuse box. 315
Fuses. 315
G
Garage door opener. 226
Global locking
See Central locking system. 31
Glove box. 208
H
Hazard warning flasher switch. 151
Head restraints
Rear seat. 60
Head restraints, front seats
Removal and installation. 55
Headlamp cleaning system. 147
Headlamp mode. 144
Heated seats. 58
High beams
See Combination switch. 148
I
Identification labels. 375
Indicator lamps in the instrument cluster. 286
Individual settings. 121
“CONVENIENCE”
(vehicles with memory function). 134
“INSTRUMENT CLUSTER”. 124
“LIGHTING”. 128
“VEHICLE”. 131
Infant and child restraint systems. 83
Child seat mounts. 86
Installation. 85
Information call
See Tele Aid. 234 Instrument cluster. 98 Instruments and controls. 18 Center console. 24 Dashboard. 22 Door control panel. 20 Overhead control panel. 21 Interior. 207 Interior lighting. 203
J
Jack. 327 Jump starting. 344
K
Keys, changing battery. 357 Keys, vehicle. 28
L
Lamps, exterior
Side marker lamp, front. 355
Lighter. 215
Loading instructions
(Vehicle with enlarged cargo area). 223
Locator lighting. 147
Locking the vehicle with remote control. 33
Low beams
See Exterior lamps. 351
Maintenance. 233
Malfunction/warning message memory. 119
Manual seat. 52, 56
Manual transmission. 249
Mechanical key. 28, 36
Memory function. 95
Mirror, exterior,
parking position, front passenger side. 92
Multicontour seat. 57
Multifunction display. 102
Coolant temperature. 106
Engine oil level indicator. 106
FSS. 106
Individual settings. 121
Tire inflation pressure monitor. 106
Trip and main odometer. 106
Vehicle speed. 106
Multifunction steering wheel. 102
N
Navigation system. 116 Night security illumination. 146
O
On-board diagnostic system. 286 Overhead control panel. 21
P
Panic button. 36
Parcel net in front passenger footwell. 216
Parking brake. 260
Power windows. 197
Blocking of rear door window operation. 199
Express opening and closing. 198
Opening and closing. 35
Synchronizing power windows. 199
Problems with your vehicle. 14
Product information. 7
R
Radio
See Radio mode. 179
Rain sensor. 149
Rear passenger compartment adjustable air outlets 172
Rear window defroster. 170
Rear window sunshade. 205
Removal and installation of front seat head restraints. 55
Replacement keys
Obtaining. 29
Replacing bulbs. 351
Replacing wiper blade insert. 362
Reporting Safety Defects. 15
REST. 159, 169
Roadside assistance call
See Tele Aid. 234
Roof rack. 363
S
Seat belt nonusage warning system. 64
Seat belts. 63
Fastening. 66
Operation. 67
Unfastening. 67
Warning lamp. 292
Seat belts and integrated restraint system. 63
Seats
Front seat adjustment. 49
Heated seat. 58
Manual seat. 52
Multicontour seat. 57
Power seat. 50
Selective locking
See Central locking system. 31
Setting the audio volume. 136
Side impact airbags. 76
Side marker lamp. 355
Ski sack. 216
Sliding/pop-up roof. 200
Opening and closing. 35
Synchronizing. 202
SOS-call
See Tele Aid. 234
Spare wheel
bolts. 330
Spare wheel, vehicle tools, storage compartment. 325
Split folding rear seat bench. 221
Standby bulb function. 356
Start lock-out. 30
Starter switch. 246
Starting and turning off the engine. 248
STEER. WHEEL ADJUST.
malfunction and warning messages. 312
Steering lock
See starter switch. 246
Steering wheel
Easy-entry/exit feature. 48
Steering wheel adjustment
electrical. 89
manual. 88
Storage compartments and armrests. 207
Storing mirror positions. 91
Storing seat positions. 51
Stowing things in the vehicle. 314
Sun visors. 206
Supplemental Restraint System (SRS). 71
T
Technical data. 377
Tele Aid. 234
Emergency calls. 235
Information. 239
Initiating an emergency call. 237
Roadside Assistance. 238 Telephone. 111 Incoming call. 115 Redialing. 113 Telephone book. 111 Telephone, general. 225 Telephones and two-way radios. 232 Telescoping steering column
malfunction and warning messages. 312 The first 1 000 miles (1 500 km). 233 Tire inflation pressure. 341 TIREFIT. 326, 337 Sealing tire with TIREFIT. 338 Tool kit. 325 Tool kit (C 32 AMG only). 326 Tow-away alarm. 47 Towing the vehicle. 347 Transmission selector lever,
manually unlocking. 350 Trip computer. 117 Trunk. 41 Opening. 34 Release switch. 45 Trunk lamp. 45 Trunk lid
Emergency release. 44
Trunk lid emergency release. 43
U
Unlocking the vehicle with remote control. 33
V
Vanity mirrors. 206
Vehicle keys. 28
Vehicle tools. 325
Vehicle tools (C 32 AMG only). 326
W
Warning lamps
See Malfunction and indicator lamps in the instrument cluster. 286
What you should know at the gas station. 282
Wheels. 328
Where to find it. 13
Window curtain airbag. 76
Windows
See Power windows. 197
Windshield washer system. 323
Wiper blade
Replacing insert. 362
Wiper operation
See Combination switch. 148

Wikipedia’s page for Mercedes-Benz C-Class
Publisher: Mercedes-Benz USA