User and Service Manual Portfolio for Jaguar.
- Model types included
- Jaguar X-Type Diesel
- Jaguar X-Type XF and XJ Diesel
- Jaguar XF Diesel 3.0 litre
- Jaguar X-Type, XF, XJ and XK Petrol / Gasoline
- Jaguar XF and XK Petrol / Gasoline 5.0 litre
Free Auto PDF Service Manual for Owner’s Download.
Download (jaguar-serice-portfolio-handbook.pdf)
Contents
Vehicle Details. 5
Foreword. 6
Jaguar Service. 7
Maintenance. 8
Service Intervals. 10
Service Record. 11
Vehicle Recalls. 24
Information. 26
Component Replacement Record. 27
Vehicle Details
The information recorded on this page is essential to ensure the correct
identification of your vehicle, its
specification and any replacement parts that may be required.
The Dealer certifies that these details are correct and that the vehicle has been carefully prepared in accordance with Jaguar Cars Pre-Delivery Inspection standards.
VIN: Date
Miles/Km Vehicle Type:
Registration Number:
Engine Number:
Date of Handover:
SELLING DEALER’S STAMP Signed
Foreword
CUSTOMER CARE
Jaguar Cars and its Dealers/Authorised Repairers, are totally committed to ensuring that you enjoy your motoring to the full and part of that commitment lies in providing the level of care and service you rightfully expect.
Yet no matter how hard a
Dealer/Authorised Repairer may try to satisfy the needs of a customer, just occasionally a difficulty will occur, which jeopardises the harmony of such a relationship.
If you should experience a problem of any kind, your first course of action is to allow your Jaguar Dealer/Authorised Repairer the opportunity to resolve the issue for you. If you have cause to be dissatisfied, you should ask to see the General Manager.
While we are confident that our
representaives will make every effort to resolve customer concerns quickly, professionally and sympathetically, we recommend any customer who remains dissatisfied to telephone the local Jaguar National Sales Company or Jaguar Importer/Distributor. Your Dealer can provide the appropriate telephone number.
CONTACTING JAGUAR CARS IN THE UK
The Customer Care Team can provide information or assistance on a wide range of motoring issues. For example:
The Customer Relationship Centre on 0800 085 1069 can provide advice about repair or warranty issues, products, accessories and prices.
For all other enquiries including current owner issues, call 0845 303 2303.
CONTACTING JAGUAR CARS IN AUSTRALIA
The Customer Care Team can provide information or assistance on a wide range of motoring issues.
Call 1300 787 803 Monday – Friday (8.30am to 6.00pm) or email:
enquiries@jaguarcustomers.com.au.
YOUR JAGUAR DEALER/AUTHORISED REPAIRER
To ensure that your vehicle remains in first class order, visits to your Jaguar Dealer/Authorised Repairer are required for routine servicing.
They have factory trained technicians and immediate access to the largest possible range of approved parts. They are fully equipped to deal with today’s
sophisticated Jaguar vehicles and offer competitively priced servicing, with a guarantee of workmanship on every job completed.
ARRANGING YOUR SERVICE
You can help to smooth the process by:
• Trying to phone in advance to arrange an appointment (unless it’s an emergency!), giving brief details of your vehicle and the nature of the work required.
When you arrive at the servicing
premises:
• Give your name and address and a telephone number where you can be contacted during the day (this is important in case queries arise or additional work is found to be necessary).
• Explain as fully as you can the details of the service or repair required.
For your own information, it is also
important to:
• Enquire whether the service or repair is chargeable and, if so, ask for details of any costs and confirm the preferred method of payment.
• Establish when your vehicle will be ready for collection or, alternatively, arrange a time and place for it to be delivered.
IMPORTANT!
Always hand this book to the receptionist when you take your car for service and ensure the Service Record section has been correctly completed when the book is returned to you.
Maintenance
OWNER MAINTENANCE
Good maintenance starts at home. In addition to the routine services and inspections, a number of simple checks must be carried out more frequently. These checks are listed in the
Maintenance section of your Owner’s Handbook. Fluid specifications and capacities are shown in the TECHNICAL SPECIFICATIONS.
Brake fluid and engine coolant replacement
Brake fluid must be completely replaced at specific intervals. Some brake system components may also need to be replaced. The intervals are indicated on the Maintenance Check Sheet.
The engine coolant (antifreeze and water solution) must also be replaced at 10 year or 150,000 mile (whichever comes first) intervals.
Your Jaguar Dealer/Authorised Repairer will replace the fluids at the scheduled service.
Note: Replacement of fluids is subject to extra labour and material cost.
Main Services
It is very important that Main services are carried out throughout the life of the vehicle, at either the distance or monthly intervals (whichever is the sooner) shown in the Service Interval Plan.
Arduous driving conditions
When a vehicle is used in arduous driving conditions, more frequent attention must be paid to servicing requirements. Even DAILY servicing could be necessary to ensure the continued safe and reliable operation of the vehicle.
Arduous driving conditions include:
• Driving in dusty and/or sandy conditions.
• Driving on rough and/or muddy road
surfaces.
• Driving in countries with high ambient
temperatures above 50°C.
• Driving in severe cold weather.
• Driving in areas using road salt or
other corrosive materials.
• Towing a trailer or driving in
mountainous conditions.
Vehicles subjected to these operating conditions must be serviced according with the Arduous Conditions servicing schedules. Contact your Jaguar
Dealer/Authorised Repairer for more information.
Maintenance Check Sheet
The precise content of each service will vary from model to model and also according to the age of the vehicle and the distance it has travelled. The service operations applicable to your vehicle are listed on the Maintenance Check Sheet. Your Jaguar Dealer/Authorised Repairer can supply a copy on request.
Note: Some service providers may use their own check sheet with differing levels of service operations. It is usual that the highest level will match Jaguar
requirements.
Service Record Stamps
The Service Record pages provide a record of the routine services carried out on your vehicle.
The information is important and could affect your warranty entitlement. Always make sure that the appropriate record slip is stamped and signed on completion of each service.
Service Interval Plan
All services should be carried out at the distance or time based intervals
(whichever occurs first) shown in the following table. References A and B relate to the type of service required at that distance/time.
Oil Service is recommended for vehicles operated in arduous driving conditions. Notes for the following Service Interval Plan:
• XJ Armoured – every 5000 miles the brake pads should be inspected.
• XJ Diesel- service intervals shown in the table are only nominal. The vehicle
message centre will display actual distance to the next service.
• XK 5L V8 petrol- service intervals shown in the table are only nominal.
The vehicle message centre will display actual distance to the next service.
• XF Diesel and 5L V8 petrol- service intervals shown in the table are only
nominal. The vehicle message centre will display actual distance to the next
service.
Distance to the next service interval displayed on the message centre is dependendent upon the use of the vehicle and style of driving.
The message centre will be reset to zero after each service.
Service Intervals
SERVICE INTERVAL PLAN
X-Type XF and XJ XF
Diesel Diesel Diesel 3.0 litre
X-Type, XF, XJ XF and XK and XK
Petrol Petrol 5.0 litre A – 12,500 A – 15,000 A – 16,000 A – 10,000 A – 15,000 miles, 20,000 miles, 24,000 miles, 25,600 miles, 16,000 miles, 24,000 km or 12 km or 12 km or 12 km or 12 km or 12 months months months months months † †††† A – 25,000 B – 30,000 B – 32,000 B – 20,000 B – 30,000 miles, 40,000 miles, 48,000 miles, 51,200 miles, 32,000 miles, 48,000 km or 24 km or 24 km or 24 km or 24 km or 24 months months months months months † †††† B – 37,500 A – 45,000 A – 48,000 A – 30,000 A – 45,000 miles, 60,000 miles, 72,000 miles, 76,800 miles, 48,000 miles, 72,000 km or 36 km or 36 km or 36 km or 36 km or 36 months months months months months † †††† A – 50,000 B – 60,000 B – 64,000 B – 40,000 B – 60,000 miles, 80,000 miles, 96,000 miles, 102,400 miles, 64,000 miles, 96,000 km or 48 km or 48 km or 48 km or 48 km or 48 months months months months months † †††† A – 62,500 A – 75,000 A – 80,000 A – 50,000 A – 75,000 miles, 100,000 miles, 120,000 miles, 128,000 miles, 80,000 miles, 120,000 km or 60 km or 60 km or 60 km or 60 km or 60 months months months months months † †††† B – 75,000 B – 90,000 B – 96,000 B – 60,000 B – 90,000 miles, 120,000 miles, 144,000 miles, 153,600 miles, 96,000 miles, 144,000 km or 72 km or 72 km or 72 km or 72 km or 72 months months months months months † †††† † = Arduous use only. Please consult your Jaguar Dealer/Authorised Repairer.
Service Record
SERVICE TYPE (enter type)
A Oil Service B Arduous
Additional Requirements
Brake fluid change
Coolant change
Anti-Corrosion inspection
Distance
Additional work carried out or recommended for future attention Are Body Repairs Required Yes No Anti-Corrosion Warranty Inspection Report:
Signed
The Jaguar Dealer/Authorised Repairer certifies completion of the relevant Service and Anti-Corrosion Inspection. Date
The Jaguar Dealer/Authorised Repairer certifies completion of required Anti-Corrosion repairs.
SERVICE STAMP SERVICE STAMP
Signed Signed
Vehicle Recalls
In many countries, there is a requirement that owners be notified of any recall campaigns and be provided with information concerning the action they must take.
In the event of a recall campaign affecting your vehicle, the registered owner will be contacted and invited to have the vehicle inspected free of charge. It is in your interest to comply immediately with such a request.
Jaguar Cars Limited offers a unique information service enabling the owner of any vehicle manufactured by us since January 1983 to find out quickly if their vehicle has ever been subject to recall action and if so, whether the defect has been rectified and by whom. It also advises what action to take in the event that the defect has not been rectified. All you need to do is to contact your Jaguar Authorised Repairer and give details of the vehicle as detailed on the Vehicle Details page.
Details of any work carried out on your vehicle under a recall campaign will be recorded in the following space.
Campaign No.
Action
Recorded Distance Date
Campaign No.
Action
Recorded Distance Date
Campaign No.
Action
Recorded Distance Date
Campaign No. Action
Date
Campaign No. Date Action
Recorded Distance
Information
REPLACEMENT SERVICE PORTFOLIO
When the final service record entry has been completed, you can order a Replacement Service Portfolio book from Jaguar Cars via the Internet at :
http://gtr.spgrouponline.co.uk/
or from a Jaguar Dealer/Authorised Repairer. This will enable you to continue keeping an accurate record of your vehicle’s service history. An accurate and verified service history will be useful if you want to sell the vehicle.
The Replacement Service Portfolio is visibly different to this Service Portfolio. The front cover has the revised title and text to explain why the replacement version is being used. Each internal page displays the caption ‘REPLACEMENT’. Original style Service Portfolio books are not available for purchase. This is a measure taken by Jaguar Cars to
counteract fraudulent attempts to recreate a vehicle service history.
Remember to transfer the details recorded on the Vehicle Details page, to your Replacement Service Portfolio book.
RETURNING END OF LIFE VEHICLES
Jaguar Cars was amongst the first manufacturers to announce a
comprehensive plan to meet End-of-Life Vehicle legislation in European Union states and certain adjoining countries. It is expected that ELV ‘takeback’ will expand to worldwide markets.
In line with that legislation Jaguar Cars will provide customers with a free ´takeback´ service for all Jaguar vehicles up to 3.5 tonnes registered after
01/07/2002, for the purposes of recycling and disposal.
To qualify for free ´takeback´, vehicles must be of no economic value to the last owner, be complete, free from waste and be presented to the Jaguar appointed Authorised Treatment Facility by the last registered owner/holder of the vehicle. All treatment facilities are fully licensed and meet additional Jaguar
Cars professional quality standards for the receipt, treatment and recovery of end of life vehicles.
For details of your nearest Jaguar appointed Authorised Treatment Facility contact your local Jaguar Dealer.
Component Replacement Record
COMPONENT REPLACEMENT
Replacement of major (or significant) components (e.g. engine, gearbox, instrument pack), should be recorded below by the Jaguar Dealer/Authorised Repairer who carried out the work.
Date Miles/Kms
Component(s) Date Miles/Kms
Component(s)
SERVICE STAMP
Date Miles/Kms
SERVICE STAMP Component(s) SERVICE STAMP
Date Miles/Kms Date Miles/Kms
Component(s) Component(s)
SERVICE STAMP SERVICE STAMP
Date Miles/Kms Date Miles/Kms
Component(s) Component(s)
SERVICE STAMP SERVICE STAMP
Wikipedia’s page for Jaguar
Publisher: www.jaguar.com


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